Brrrrr. It's that time again.
Happy New Year, and welcome to winter! We're located in New England, and things haven't been too cold here for too long, but we realize other parts of the country (and Canada! hello friends!) are settling into some serious winter temperatures.
If you make a purchase from us during a cold spell, be assured we're keeping an eye on the temperature in your area before we ship. Often during transit, vehicles with packages are left unheated and outside overnight, in addition to sitting outside in mailboxes for an afternoon. Our bottles are durable, but they do contain liquid, and after several hours in sub zero temperatures, they'll likely freeze. This can cause the caps to fail due to expansion of the sealed bottles. We may contact you after purchase to see if we can hold shipping on your purchase for a few days, or recommend a refund and a repurchase when temperatures warm up a bit.
If you have any questions about shipping to your area, please contact us at firstname.lastname@example.org and we'll try our best to work something out for you! Priority shipping is available, as is the addition of a warming pack if shipped that method.